Managed IT Services

"Consulting, Networking, Repair, & Support"

Serving central Maryland since 1999, Gigatek offers technology solutions to businesses that range in size from individual owners to hundreds of employees. From equipment repairs to full service management of firewalls, on-site or cloud servers, backups, and technical support, contact us to discuss a solution that’s right for you.

 

Consulting

Resources to help you plan for the growth of your business.

Design, budget planning, and help with future technology decisions.

Managed IT Services

Managed IT Services offer less downtime & predictable expenses.

Proactive technology management and prompt support.

Repair Services

Repair services and technical support for businesses & Individuals.

On-site or remote services available for PC and Mac users.

Remote Support

Share your screen remotely with a support technician.

Technicians can help without an on-site visit. Call 410-552-5226 to request a support session.

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Complete Managed Services

Structured to deliver up-time and contain technology

spending using preventive maintenance, monitoring,

and best-practice management methods to support your business.

Offered at an affordable fixed monthly rate.

 

Managed services plans are available for clients who prefer to retain

all of their IT assets in-house.   Clients who wish to introduce cloud

services at a measured pace, plans are available for cloud hybrid

solutions.  The result is predictable and reliable performance.

Security Management

  • Desktop and server anti-virus.
  • Automatic updates & patch management.
  • Spyware, botnet, and phishing protection.
  • E-Mail security, anti-spam, archiving and continuity.
  • Web content filtering and reporting.
  • Firewall management.
  • Secure VPN access management.
  • Ransomware protection.
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Backup and Disaster Recovery

  • Business continuity and recovery planning.
  • Automatic backups.
  • Data secured in multiple off-site facilities.
  • Automated nightly data transfer off-site.
  • Backup verification and reporting.
  • 24x7x365 Backup success/failure monitoring and notification.

Repairs and Technical Support

Computer and equipment repairs for businesses and individuals.

On-site or remote services are available for PC and Mac users.

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Need help?

 

If you are having problems accessing the Internet, or if you’d like to discuss your computer problem, please call or contact us.

Contact Us