Managed IT Services

 

What are Managed IT Services?


Managed services is a term used for a range of services to enhance your existing in-house IT department, outsource your IT department entirely, or outsource specific items of your business IT operations at a fixed cost. 

Gigatek’s comprehensive managed IT services provides complete monitoring and management of your entire IT operations.  Including desktops, servers and network devices, threat protection, patch management, backups for desktops and servers, license management, system configurations, life-cycle management, complete administration and reporting.

 

 


Gigatek is a Microsoft Cloud Services Provider, Dell, HP and Cisco reseller, Microsoft Partner, VMware Solution Provider.


 

 

Managed Backup


Backup and restoration services for both workstations and servers.  We utilize direct remote backup for workstations and  on-premise backup file servers, databases, and other applications.  The backup option utilizes disk image backups of virtual and physical servers.  A disaster recovery cloud storage option is also included.

 

 

Managed Desktop


Ensures desktops are protected with anti-virus, anti-spam, and patch management.  Remote desktop support for end users is also included.

 

 

Managed Server


Windows Server management includes proactive systems maintenance, priority incident response, health monitoring and alerting.   Earlier server versions that are no longer supported by Microsoft can be supported on a best effort basis.

 

 

Managed Network Devices


Firewall and switch priority incident response, configuration management, health monitoring and alerting are included.  Choose from simple monitoring or complete management that include traffic inspection for detection of malware and spam. All end points, routers, core switches, access switches, firewalls, and Wi-Fi are supported.

 

 

Office 365


Office 365 includes Exchange online, SharePoint online, OneDrive for Business, and Skype for Business.  Services include licensing, management, backup, and end-user support.

 

 


 

Learn More

Contact Gigatek at 410-552-5226 to explore how Cloud Computing and Hosted Infrastructure solutions can benefit your business.